Help : FREQUENTLY ASKED QUESTIONS (FAQs)

Back to Topic List

GENERAL

Q. What is ASIANSKYMALL.COM.PH?
A. The ASIANSKYMALL.COM.PH is the newest online shopping platform of YUMEI MISE, housing all your favorite brands found in ASIANSKYMALL ranging from Food Supplements to general merchandise. Customers can now purchase multiple items from their favorite brands and just pay for a single delivery fee (with some exceptions), at the comfort and safety of their homes.

Q. Who can use the ASIANSKYMALL.COM.PH?
A. ASIANSKYMALL.COM.PH can be use by anyone however members who wish to become a business partners (as resellers, wholesalers and distributors will get 20% to 35% discount for ALL Regular prices.)

Q. How quickly can I get my orders? 
A. ASIANSKYMALL.COM.PH have multiple shipping options with the following approximate standard delivery times depending on a customer's location: 
  • Next Day Delivery: 24 Hours Delivery Time (Order cut-off time - 7PM Daily) 

  • Express Delivery: 1 - 2 Hours Delivery Time (Order cut-off time - 6PM Daily) 

  • Coming soon! Standard Delivery: 5 - 7 Working Days 

Note: Time frame can be change without prior notice due to COVID Pandemic.

Q. How much is the shipping fee? 
A. Depending on the available shipping options (e.g. Express Delivery, Next Day Delivery and Standard Delivery), the shipping fee will be displayed in the check-out page before payment. 

REGISTRATION

Q. How to become a member?
A. 
To Register, follow these few easy steps:
    1. 
Go to https://asianskymall.com.ph/portal/ and click the Register a new membership link below.
    2. 
Choose any of the position that you want to avail: Reseller, City Distributor, Regional Distributor
   
3. 
Sign up and fill up all the question inside the form. If you need help just text 09178125836.
    4. 
Read the TERMS AND CONDITIONS, then tick the box. 
    5. Tap the “Register” button below
    6. Once sent kindly wait for a call of confirmation or send your payment via GCash to our designated number 09176535836 or bank details – as soon as your post your payment you can simply Viber it to 09178915513 Ms. Amaya Lagdameo (as Officer in charge for Asianskymall)
    7. Once your account payment is confirmed – you may now OPEN your EPORTAL account online.
    8. You can START to SHOP and see all the discount and promotions.

Q. I forgot my password or I cannot log in to my account, what should I do?
A. 
If you forgot your password, click “Forgot Password” and you will be redirected to the ‘Reset Password’” page. You will be asked to enter the email address or mobile number that you used in registering an account.