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1. What skin types can I use this facial wash on?
This facial wash is formulated for all skin types—normal, dry, combination, oily and sensitive. It’s designed to gently cleanse without irritating or stripping the skin’s natural barrier.

2. How often should I use it?
We recommend using it twice daily (morning and evening). On days when your skin feels less oily or less in need of cleansing, one use may suffice. Always follow with your regular toner, serum and moisturizer.

3. How do I use it properly?
– Wet your face with lukewarm water.
– Dispense a small amount of the facial wash into your palm.
– Gently massage onto your face using circular motions (about 20-30 seconds) focusing on T-zone, cheeks and chin.
– Rinse thoroughly with lukewarm water and pat your skin dry with a soft towel.
– Follow up with your usual skincare routine.

4. Can I use it if I have sensitive skin or skin conditions?
Yes — it’s formulated to be mild and suitable for sensitive skin. However, if you’re using any specialised treatments (e.g., prescription creams, retinoids, chemical peels) or have existing skin conditions (eczema, rosacea, open wounds), we recommend patch testing first and/or consulting a dermatologist.

5. Will it dry out my skin or leave it feeling tight?
No — since it’s a mild facial wash formulated for all skin types, it’s designed to cleanse while helping to preserve the skin’s natural moisture barrier. If after use you feel unusually dry or tight, consider using your moisturiser more promptly afterward or reducing use to once daily until your skin adjusts.

6. Does it help with oil control or breakout-prone skin?
While its primary purpose is gentle cleansing, by removing excess oil, dirt and makeup residue, it supports healthier looking skin and can reduce the likelihood of pore congestion. However, if you have persistent acne or oily-skin issues you may still need targeted treatments in addition to your cleanser.

7. What ingredients does it contain? Are there harsh chemicals?
It’s formulated with mild surfactants (cleansing agents) and minimal irritants. It avoids excessive abrasives, harsh fragrances or high-pH aggressive cleansers. (You can customise here to list specific gentle ingredients, humectants, soothing agents etc.)

8. Is it suitable for men and women / for shared household use?
Absolutely — designed as a unisex, all-skin-type wash, it works well for everyone in the household from young adults to mature skin, unless directed otherwise by a skincare professional.

9. What if I wear makeup or sunscreen?
After heavy sunscreen or makeup use, we recommend a two-step cleansing routine: first remove makeup/sunscreen with a makeup remover or micellar water, then follow with this facial wash to thoroughly cleanse the skin.

10. Any precautions I should know about?
– Avoid contact with eyes. If product gets into the eyes, rinse thoroughly with water.
– Do not use on broken, inflamed skin, or open wounds.
– If you experience redness, itching, burning or irritation, stop using and consult a skincare professional.
– Store in a cool, dry place with cap closed to maintain formula integrity.

11. How long before I see results or improvement?
Since cleansing is a foundational skincare step, you may notice your skin immediately feels cleaner, softer or more comfortable after use. For longer-term improvements in skin texture, clarity or oil balance, consistency over a few weeks alongside good skincare habits will help.

Contact our leaders for faster transactions.
For a smoother and quick process, feel free to reach out to one of our leaders. They’re available to assist you with any questions or support you may need.

Contact Nos.:

• +63 917 796 8508
• +63 917 170 6526
• +63 917 800 5836
• +63 917 513 5836
• +63 917 812 5836

For complains, suggestions or inquiries
We value your feedback! If you have any complaints, suggestions or other inquiries, please don’t hesitate to react out to us.

Contact Nos.:

• +63 917 168 5057
• +63 977 836 3543